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We prioritise transparency and satisfaction in every step of your shopping experience.

Shipping your personalised items is a breeze with our reliable service. For just £3.95, enjoy tracked shipping straight to your doorstep. Items are shipped within 1-4 working days. Plus, orders over £50 qualify for free shipping, making it even easier to indulge in our personalised treasures.

Please note, as each item is tailored to your unique preferences, we take extra care to ensure accuracy. For this reason, returns for personalised items are not accepted unless there’s a manufacturing fault or a mistake made by Loop D loop in customisation. We understand the importance of perfection in personalisation, which is why our dedicated team triple-checks every detail before dispatch.

Rest assured, your satisfaction is our top priority. In the rare event of a manufacturing fault or customisation error, we’re here to make it right. Simply reach out to our customer service team, and we’ll swiftly assist you in processing a return.

At Loop D Loop, we’re committed to providing exceptional products and service at every turn. Shop with confidence, knowing your personalised treasures are in caring hands every step of the way.