Frequently Asked Questions

Yes, we do provide branding services! 🎨✨ We’d love the opportunity to cater to your branding needs. Whether it’s adding your logo to garments or apparel  or even creating custom designs, we’re here to help you make a lasting impression. 💡 Just let us know how we can assist you!

Yes, we can support events! 🎉✨ Whether it’s providing custom embroidered items for giveaways, creating branded merchandise, or contributing to event swag bags, we’re here to help make your event a success. 👕 Just let us know the details, and we’ll work together to ensure everything is tailored to your event needs! 🌟🎈

Yes, you can provide your own designs for embroidery! 🎨✂️ We’ll digitize your design and retain the embroidery file unless you wish to purchase the license. Please get in touch with us for pricing.

Yes, we offer digitization services! 🖥️✂️ Our skilled team can transform your designs into digital embroidery files, ready to be stitched onto your chosen garments. 💻🧵 Whether you have a logo, artwork, or custom design, we’ll ensure it’s digitized with precision and care. 🎨 Just let us know what you need, and we’ll bring your vision to life! 🌟

Yes, we offer bulk discounts! 💰🎉 If you’re interested in placing a large order, please get in touch with us. 📞 We’ll be happy to discuss pricing options and tailor a discount to suit your needs. 🌟 Let’s work together to make your bulk order a success!

Yes, we do! 🎉✨ We currently embroider a variety of non-clothing items, including bags, linens, blankets, tableware, throws, towels, and more. 🛍️🧵 If it can be embroidered, we’re up for the challenge! 💡 Just let us know what item you have in mind, and we’ll bring your embroidery ideas to life. 🌟

Absolutely! If you provide your own garment, we’d be happy to embroider it for you. 🧵👕 Just reach out to us, and we’ll treat it as a custom order. 📝✨ We’re here to bring your personalised embroidery ideas to life! 💡🎨

Yes, we can provide gift wrapping or special packaging for your orders! 🎁🌟 Please get in touch with us to discuss your preferences and any additional charges.

Before you dive into washing your embroidered clothes, remember to give the label a quick check! 🏷️ It’s a crucial step that provides valuable care instructions for your garment, including specific recommendations for washing embroidered items. Pay close attention to temperature guidelines and detergent restrictions to keep your embroidery looking its best. 🧵

When it’s time to wash, opt for cold water—it’s gentle on threads and helps preserve vibrant colors. ❄️ Turning your garment inside out before washing minimizes friction and protects the embroidery from damage. This simple trick ensures your embroidery stays picture-perfect for longer. ♻️

If using a washing machine, befriend the ‘gentle’ or ‘delicate’ cycle to avoid damaging the embroidery. Use a mild, pH-balanced detergent and rinse thoroughly to avoid detergent residue. 🌊

Remember, bleach and embroidery don’t mix! 🚫 Bleach can damage fabric and cause colors to fade, so opt for gentler stain-removing methods.

When it’s time to give your freshly washed embroidery a little drying love, let Mother Nature take the reins! 🌞

Spread out each piece like they’re catching some rays at the beach or hang them up to air-dry—let’s give those dryers a well-deserved break! 🏖️ Dryers can be a bit too hot to handle for delicate fabrics, potentially causing shrinkage or unraveling—yikes! 😱 So, let your embroidery bask in the breeze, spaced out for a proper airflow party, and say goodbye to any musty odors or mildew surprises. 🌬️

If ironing is necessary, use a low-heat setting or a pressing cloth to protect the embroidery. Avoid direct contact with the iron to prevent damage. ⚠️

By following these tips, you’ll keep your embroidered items looking beautiful wash after wash! ✨

Whilst it might be tempting to speed up the drying process with a tumble dryer, we recommend giving it a pass when it comes to your embroidered treasures. 🚫 Tumble dryers can be a bit too rough on delicate fabrics and intricate stitching, potentially causing shrinkage, distortion, or even unraveling of the threads. 😱 To keep your embroidered items looking their best for longer, opt for air-drying instead. Lay them flat or hang them up in a well-ventilated area to let Mother Nature work her magic. 🌬️ Your stitches will thank you for the gentle treatment! ✨

Custom orders typically take 3-6 working days to process and complete. ⏳🧵 We strive to ensure each order is completed with precision and care.

We accept major credit cards such as Visa and Mastercard, as well as PayPal, Apple Pay, and Google Pay. 💳💰 Additionally, we offer flexible monthly payment options. For local collections, we also accept cash.

Our delivery costs are £3.99 per order. 📦💸 However, if your order totals £50 or more, delivery is free! 🎉🚚 We aim to provide affordable shipping options while ensuring your items reach you safely and promptly. 📮✨

You can get in touch with us through WhatsApp (use the icon at the bottom left), Facebook, X, or email! 📱💬📧 Whether you prefer to chat via messaging apps or send us an email, we’re here to assist you. 💻📲 Just choose your preferred method of communication, and we’ll be ready to help with any questions or requests you may have! 🌟

We currently only offer shipping within the UK. 🇬🇧📮 Our apologies for any inconvenience this may cause, but we’re working hard to expand our reach in the future! 🌍✈️

Standard UK distance selling rules applies. Items must be returned unopened in their original packaging within 14 days and must not have been used or worn. 📦🛍️ The buyer is responsible for the shipping costs back to Loop D Loop. Please refer to our policy for more details, and feel free to reach out if you have any questions.